应届毕业生
学历不限
最近更新
1632人关注
职位描述
该职位还未进行加V认证，请仔细了解后再进行投递！
-Daily issue/incident inquiry timely response in terms of escalation. Estimated monthly cases around 45 ; Average case handling time around 105 mins (data valid for 2024); Monthly/Quarterly data collection report.
-Case follow-up and reallocation based on the different inquiries with relevant team. Summarized the contents into charts and PPT with key messages;
Monitor cases progress and response on-time.
-Support related topic follow-up and solution discussion if cross-functional alignment needed. Meeting arrangement; Meeting minutes distributed within 2 days after the meeting; MINI Charging related FAQ management; MINI Charging related report managemgent.
-Case follow-up and reallocation based on the different inquiries with relevant team. Summarized the contents into charts and PPT with key messages;
Monitor cases progress and response on-time.
-Support related topic follow-up and solution discussion if cross-functional alignment needed. Meeting arrangement; Meeting minutes distributed within 2 days after the meeting; MINI Charging related FAQ management; MINI Charging related report managemgent.
注：联系我时，请说是在白云人才网上看到的。
工作地点
地址：北京朝阳区朝阳区三元桥佳程广场
查看地
求职提示：用人单位发布虚假招聘信息，或以任何名义向求职者收取财物（如体检费、置装费、押金、服装费、培训费、身份证、毕业证等），均涉嫌违法，请求职者务必提高警惕。
职位发布者
fesc..HR
北京外企人力资源服务有限公司
-
专业服务
-
1000人以上
-
国有企业
-
北京市朝阳区朝阳门南大街14号
