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Responsibilities
· Provide on-going support of various applications.
· Support Business Units on matters regarding systems and operations issues including onsite support.
· Documentation on necessary information for further analysis and improvement.
· Provide Business Units rapid responses with agreeable recommendations.
· Adhere to the team's operating procedures to strive for higher efficiency.
· Attend periodic trainings to gain necessary knowledge, skills, and abilities to successfully perform their duties.

Required Qualifications
· Bachelor's degree in Computer Science or equivalent plus minimum 3 years of relevant professional work experience in IT application system support.
· Strong analytical and problem-solving skills with an ability to develop creative alternatives to resolving issues or complex problems.
· Natural curiosity and desire to learn.
· Ability to work in a project team-oriented environment in a complex and diverse business unit of a multi-national company.
· Ability to work effectively in a fast-paced environment as part of a high-performance team.
· Ability to work with minimal supervision to meet deadlines, handle multiple priorities, and perform job responsibilities accurately.
· Strong organization skills to balance work and lead projects with attention to detail.
· Strong interpersonal skills to interact in a team environment and collaborate with team members internal and external to the organization.
· Strong written and verbal communication skills.
· Demonstrated ability to handle confidential information.
· Proficient in spoken and written Chinese.
· Proficient in written English and Workable English speaking.