应届毕业生
本科
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职位描述
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Qualification:
1. At least 3 ~ 5 years of Endpoint management experience in a professional environment or equivalent.
2. Bachelor’s degree or higher in Computer Science, Information System, or related field. An equivalent combination of education and experience is acceptable.
3. Ability to communicate to technical and non-technical staff in verbal/written form in English. Must be proficient in both Chinese and English.
4. Understanding of general desktop hardware and software in Microsoft Windows, macOS, Office 365, Video Conferecing platforms, VPN, Adobe, etc.
5. Understanding of daily basic user support and helpdesk process.
6. Understanding of ITIL fundation to better cooperate with other skill teams.
7. Experience with various end user computing technologies and services, including but not limited to Active Directory, ServiceNow, Comanagement, Apple Business Manager, meeting support, project support, quality assurance, etc.
8. Basic knowledge for networking, IP telephony, VDI, etc.
9. Ability to participate in on-call rotations that include after-hours and weekend and holiday support.
10. Certification in ITIL Fundation, ISO 2000 would be advantageous.
Job Description:
1. Device Management: Configure, maintain, and troubleshoot computers, tablets, mobile devices, and peripherals.
2. Software Support: Install and update software, ensuring compatibility and security.
3. Patch Management: Apply system updates and patches to maintain device security and performance.
4. Incident Resolution: Log and resolve device-related incidents in ITSM tools, escalating as needed.
5. User Support: Provide onsite and remote assistance for device-related issues, ensuring minimal disruption.
6. Compliance: Ensure devices comply with security policies and standards.
工作地点：北京市朝阳区天辰东路1号亚洲金融大厦
工作时间：做五休二，周末双休
注：联系我时，请说是在白云人才网上看到的。
工作地点
地址：北京朝阳区北京-朝阳区亚洲金融大厦
求职提示：用人单位发布虚假招聘信息，或以任何名义向求职者收取财物（如体检费、置装费、押金、服装费、培训费、身份证、毕业证等），均涉嫌违法，请求职者务必提高警惕。
职位发布者
HR
广州市宏意星计算机系统服务有限公司
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机械制造·机电·重工
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200-499人
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公司性质未知
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广州市越秀区解放北路618号中国国旅大厦13f
